Why this change
To simplify shipping and focus on the most-used options, we’ve removed the DHL label integration from Ricardo.
Less than 0.1% of listings used DHL as the shipping method, and most sellers already created labels directly via DHL or other services — not through Ricardo.
Previously, you could choose between DHL and Forwarder. Now, only Forwarder is available. It’s a general option that still includes DHL and other carriers.
What this means for you
- Listings with DHL as the shipping method were automatically updated to Forwarder.
- Shipping costs remain the same.
- You can still ship with DHL, just create the label directly in your DHL account or another tool.
- For new listings, you can select Forwarder as the shipping method.