How invoicing works on Ricardo – Ricardo Help

On Ricardo, all amounts related to your selling activity are grouped into invoice periods. These include:

At the end of each invoice period, an invoice containing all these amounts is issued.

Please note: fees generated before October 1, 2026 are kept in a dedicated section at the bottom of the My fees page.

An invoice period starts as soon as a first amount is generated on your account (for example a fee, a credit, or a refund).

The invoice period lasts 30 days
Any additional amounts generated during this time are added to the same period and displayed in the section Not yet invoiced
On the 31st day, an invoice is issued and displayed in the Open invoices section
You can also generate your invoice or credit note early, at any time before the period ends. Learn more in Can I generate my invoice or credit note earlier?

A new invoice period does not start automatically the next day. It begins only when a new amount is generated on your account.

Each invoice shows the total of all amounts from the invoice period.

Once your invoice is issued:

You receive a notification (email and push) letting you know your invoice is available
You can view or download it at any time from your account, under My fees

Even if you don't receive the notification for technical reasons, the invoice remains due for payment.

Each invoice includes a payment deadline, shown directly on the document as well as in the Fees overview page.

The invoice must be paid by this date.

If you have multiple open invoices, please note that each invoice must be paid separately.

You can:

Pay online from your account using TWINT or debit/credit card
Or complete a bank transfer using the payment details provided in the invoice PDF

If an invoice is not paid on time, reminders will be sent and additional steps may follow. Read more here: When must I pay my invoice?