On the Selling tab of the My fees page, each generated invoice appears with a Pay button next to it. An invoice is due as soon as it's generated. Clicking this button takes you to the Payment page, which lists all available payment methods.
If you have several open invoices, you'll need to pay them separately.
Payment via TWINT (free of charge)
You can pay your invoices easily via TWINT. Click "Go to TWINT": you'll be redirected to a page with a code to enter in the TWINT app to complete the payment.
Payment by credit or debit card (Mastercard, Visa)
Click "Credit card" to see the steps. The payment is processed immediately and the invoice status changes to "Paid.”
Bank transfer (free of charge)
Click "Bank transfer" to view or download the QR invoice. Once the transfer is made, it usually takes 1–2 business days for the balance to update in My fees.
QR-IBAN : CH64 3000 0000 2606 5720 58
Payment at a post office counter or by bank order
You can download a blank payment slip here and fill it in (amount, sender, username).
Important: always include your username or member number.
After you pay
Once your invoice is paid, it moves from Open invoices to Paid invoices, with the status "Paid."
For instant payment methods (TWINT, debit/credit card), processing can take a short while. During this time, the invoice will show a "In progress" status in Paid invoices.
For other payment methods (bank transfer, post office counter, etc.), the invoice status stays unchanged until the payment has been received and processed.
If you pay less than the amount due, the invoice status changes to "Partially paid" and stays in Open invoices, showing the remaining amount to pay.
If you pay more than the amount due, the difference is refunded as a credit note. Learn more: How is the credit note paid out?